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Chapter 3. Contextual Background


            al form of a social network service focuses on relationship types such as friends and

            face-to-face relationships, but SNS in the Web 2.0 age brings more focus to the online
            virtual community and computer-mediated communication (Kwon and Wen, 2010).
            Boyd and Ellison define SNS as:
                 ‘web-based services that allow individuals to (1) construct a public or semi-pub-
                 lic profile within a bounded system, (2) articulate a list of other users with whom

                 they share a connection and (3) view and traverse their list of connections and
                 those made by others within the system. The nature and nomenclature of these
                 connections may vary from site to site’ (Boyd and Ellison, 2008, p.211).

            Kwon and Wen simplify the definition of SNS as:
                 ‘a web-based service which is based on certain meaningful and valuable relation-
                 ships including friendship, kinship, interests and activities, etc. Social network
                 services allow individuals to network for a variety of purposes including sharing
                 information, building and exploring the relationship, etc.’ (Kwon and Wen, 2010,

                 p.255)
                 The two terms – ‘social network site’ and ‘social networking site’ – are often used
            interchangeably in public discourse. In this research, ‘networking’ is chosen to empha-

            sise the relationship initiation. SNS help expand and strengthen one’s connections by
            facilitating networking, which is an essential channel for information exchange and re-
            source sharing in the online public sphere (Boyd and Ellison, 2008). The uniqueness of
            SNS is that it allows users to dominate, shape and articulate their social networks, and
            it is easier for users to make themselves visible on the online networks compared with

            off-line networks. (ibid)
                 SNS is a cyber-environment in which a variety of online communities are nur-
            tured. The multimedia communication elements in SNS such as instant messaging,

            photos and video clips make it a collaborative tool to accelerate group formation and
            escalate group scope and influence (Kane, et al., 2009; Pfeil, Arjan and Zaphiris, 2009;
            Ross et al., 2009). It provides a straightforward approach to extend and strengthen
            connections between users with shared interests and activities (Kwon and Wen, 2010).
            The online communities formed on SNS cover a wide range of topics such as history



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