Page 10 - Communication across Cultures

3.4.2 Be Mindful of Stereotypes/88
3.4.3 Practice Active Listening/89
3.4.4 Observe Nonverbal Communication/90
3.4.5 Develop Empathy/91
3.4.6 Build Relationships/92
3.4.7 Seek Feedback/93

3.4.8 Be Open to Learning/94
3.4.9 Adapt Your Communication Style/95
3.4.10 Practice Patience and Respect/97

Chapter 4 Cross-Cultural Communication Barriers/99

4.1 Emotional Problems/99
4.1.1 Anxiety and Uncertainty /99
4.1.2 Assumed Similarity/103
4.2 Attitudinal Problems/105
4.2.1 Stereotyping/105

4.2.2 Prejudice and Discrimination/106
4.2.3 Ethnocentrism/107
4.2.4 Racism/108
4.2.5 Lack of Empathy/108
4.2.6 Superiority or Inferiority Complexes/109
4.2.7 Communication Style Bias/110
4.2.8 Fear of the Unknown/111

4.3 Translation Problems/112
4.3.1 Lack of Vocabulary Equivalence/114
4.3.2 Lack of Idiomatic Equivalence/122
4.3.3 Lack of Grammatical-Syntactical Equivalence/126
4.3.4 Lack of Experiential Equivalence/127

4.3.5 Lack of Conceptual Equivalence/128