Page 178 - Communication across Cultures

Communication across Cultures

ing interpersonal connections.

6.3 Functions of Non-Verbal Communication

Nonverbal communication serves several important functions in our daily interac-
tions. Here are some key functions of nonverbal communication:
6.3.1 Repeating Verbal Communication

In many cultures, people use nonverbal communication to repeat, clarify and em-
phasize their point of view. Here are a few ways in which nonverbal cues can repeat the
message conveyed through words:
Gestures: Hand or body gestures can accompany verbal communication to rein-
force or emphasize certain points. For example, a speaker might use a thumbs-up ges-
ture while saying “Great job!” to underline their approval. In another case, if someone
asks us for direction, we might tell him or her “to go this way or that way”; at the same
time, we repeat our instructions nonverbally by pointing in a certain direction.
Facial expressions: Facial expressions can provide additional cues about the
speaker’s emotions or attitudes. A smile while saying “I’m happy to help” reinforces
the sincerity and willingness to assist.
Posture and body language: How someone carries themselves through their pos-
ture and body language can support the spoken message. Standing tall and maintaining
an open posture while saying “I am confident” can strengthen the assertion.
Tone of voice: Although not strictly nonverbal, the tone of voice can accompany
and reinforce the spoken words. The way the words are spoken, the pitch, volume, and
intonation can convey additional meaning or emotions.
Use of space: Spatial distance and proximity can also repeat or reinforce verbal
communication. Moving closer to someone while saying “I want to talk to you” demon-
strates the desire for a closer connection.
By combining verbal and nonverbal elements, the overall message becomes more
impactful and memorable. It’s important to note that nonverbal cues should align with
the verbal message to avoid confusion or contradiction.

6.3.2 Complementing Verbal Communication

Nonverbal cues often enhance and reinforce the spoken word. They can provide ad-

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