Page 175 - Communication across Cultures

Chapter 6 Non-Verbal Communication

Involuntary nonverbal cues: Nonverbal behaviors, such as fidgeting, changes in
voice pitch, or nervous tics, can be involuntary responses that reveal anxiety, discom-
fort, or deception. These spontaneous cues may occur without a person’s conscious
awareness and can be indicative of their internal state.
Leakage of emotions: Nonverbal behavior can sometimes “leak” or reveal true
emotions that contradict what a person is saying verbally. For example, someone may
verbally express happiness but display a frown or crossed arms, indicating their true
feelings of sadness or frustration.
Nonconscious mirroring: Nonverbal behavior can also involve nonconscious
mimicking or mirroring of others’ behavior. This subconscious imitation of gestures,
expressions, or body posture is believed to contribute to rapport building and empathet-
ic connections between individuals.
Contextual cues: Nonverbal behavior is often influenced by contextual factors that
may trigger automatic responses from the subconscious mind. For example, entering a
crowded room may cause one to shift their body language to be more open or closed,
signaling comfort or discomfort subconsciously.
It is important to note that interpreting nonverbal behavior requires considering
cultural differences, personal traits, and individual variations. While nonverbal cues can
provide valuable insights into the subconscious, it is essential to avoid making hasty
judgments and employ them as part of a broader understanding of the communication
context.

6.1.3 On-Going Communicating

Nonverbal communication is important because we cannot avoid communicating.
Even if we choose silence, the nonverbal dimension of our communication is always
present. Even if we remove ourselves bodily from the scene of interaction, our absence
may speak loudly.
Nonverbal cues are inherent: Nonverbal communication is innate to human be-
ings. Even in the absence of spoken words, our body language, facial expressions, and
gestures naturally convey messages and emotions. These nonverbal cues are often in-
stinctual and can be difficult to suppress completely.
Nonverbal communication as a form of expression: Just as verbal communica-
tion allows us to express our thoughts and feelings, nonverbal communication serves
as a means of expression as well. Our absence from a situation can send powerful mes-
sages about our lack of interest, disagreement, or disapproval. It can create a void that

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